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Contact Customer Relations
Need assistance on either Otuvy QM or Otuvy Frontline? We're here for you.
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Phone
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801-874-3443
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Online
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Email
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Otuvy Office Hours
Monday - Friday
8:00am - 5:00pm Mountain Time
Notice: Otuvy is closed during the following holidays:
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New Year's Day
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Thursday Jan 1, 2026
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Memorial Day
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Monday, May 26, 2025
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US Independence Day
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Friday, July 4, 2025
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Labor Day
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Monday, September 1, 2025
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Thanksgiving Day
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Thursday, November 27, 2025
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Christmas
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Wednesday and Thursday December 24-25, 2025
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Upcoming Maintenance
Dashboard Maintenance
Start Time: December 15th at 7 PM Mountain Time
End Time: December 16th at 7 AM Mountain Time
Business Intelligence Dashboards will be undergoing scheduled maintenance Friday, December 15th starting at 7:00 PM Mountain Time and will be unavailable until Saturday, December 16th. The rest of CleanTelligent Software will be unaffected by the maintenance and users will still be able to log in, perform inspections, manage work orders, run reports, and manage their accounts as usual.
We expect the maintenance to be completed around 7:00 AM Mountain Time on Saturday, December 16th.
Send us Feedback
Send us feedback about any Otuvy product, connect with the community, upvote and track the progress of popular feature requests, and review our changelog all from our new canny portal at
https://otuvy.canny.io
Popular Articles
Create an Employee/Contractor Record
Video Transcript Welcome! In this video, I’ll show you how to add a new employee to the system. First, hover over the HR tab and select New Employee/Contractor from the drop-down menu. You can also click the HR tab then click New Employee/Contractor ...
Perform a Mobile Inspection
Video Transcript Most inspections are done on-site, which means you’ll be using the mobile app. Here’s how to use the app to perform an inspection. When you first log in to the mobile app, tap on the clipboard icon to do an inspection. You may want ...
Create a Mobile Work Order
Video Transcript In this video, we’ll go over how to create a work order in CleanTelligent’s mobile app. Start by opening your CleanTelligent mobile app and signing in. To create a new work order, tap the New Work Order button. Alternatively, you ...
Work Order Mobile App Settings
Transcript: In this video, I will be showing you how to change the settings for receiving work order notifications on your CleanTelligent mobile application. Enabling and changing settings to fit your needs is important so that you are able to stay ...
Custom Question Templates Overview
Video Transcript Custom Questions can be used in many parts of the software. Inspections, work orders, and surveys just to start. In this video, we’ll briefly discuss how to set up custom questions. To start, we’ll go to the Admin tab and click ...
Recent Articles
Completing Saved Inspections on the Otuvy QM v2 Mobile App
Note: This article applies to the Otuvy QM v2 mobile app (the supported app). During the transition period, the original app may still appear on devices as Otuvy QM until it is shut off. If you leave an inspection before finishing it, you can come ...
Navigating the Otuvy QM v2 Mobile App
Note: This article applies to the Otuvy QM v2 mobile app (the supported app). During the transition period, the original app may still appear on devices as Otuvy QM until it is shut off. The new Otuvy QM v2 mobile app is built around a permanent ...
Creating Work Orders in the Otuvy QM v2 Mobile App
Note: This article applies to the Otuvy QM v2 mobile app (the supported app). During the transition period, the original app may still appear on devices as Otuvy QM until it is shut off. The process for creating a work order in the Otuvy QM v2 mobile ...
Work Order Action Indicators in the Otuvy QM v2 Mobile App
Note: This article applies to the Otuvy QM v2 mobile app (the supported app). During the transition period, the original app may still appear on devices as Otuvy QM until it is shut off. Work order action indicators help you quickly understand the ...
Reports in the Otuvy QM v2 Mobile App
Note: This article applies to the Otuvy QM v2 mobile app (the supported app). During the transition period, the original app may still appear on devices as Otuvy QM until it is shut off. Viewing inspection reports in the Otuvy QM v2 mobile app is ...