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Contact Customer Relations
Need assistance on either Otuvy QM or Otuvy Frontline? We're here for you.
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Phone
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801-874-3443
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Online
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Email
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Otuvy Office Hours
Monday - Friday
8:00am - 5:00pm Mountain Time
Notice: Otuvy is closed during the following holidays:
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New Year's Day
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Thursday Jan 1, 2026
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Memorial Day
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Monday, May 26, 2025
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US Independence Day
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Friday, July 4, 2025
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Labor Day
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Monday, September 1, 2025
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Thanksgiving Day
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Thursday, November 27, 2025
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Christmas
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Wednesday and Thursday December 24-25, 2025
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Upcoming Maintenance
Dashboard Maintenance
Start Time: December 15th at 7 PM Mountain Time
End Time: December 16th at 7 AM Mountain Time
Business Intelligence Dashboards will be undergoing scheduled maintenance Friday, December 15th starting at 7:00 PM Mountain Time and will be unavailable until Saturday, December 16th. The rest of CleanTelligent Software will be unaffected by the maintenance and users will still be able to log in, perform inspections, manage work orders, run reports, and manage their accounts as usual.
We expect the maintenance to be completed around 7:00 AM Mountain Time on Saturday, December 16th.
Send us Feedback
Send us feedback about any Otuvy product, connect with the community, upvote and track the progress of popular feature requests, and review our changelog all from our new canny portal at
https://otuvy.canny.io
Popular Articles
Create an Employee/Contractor Record
Video Transcript Welcome! In this video, I’ll show you how to add a new employee to the system. First, hover over the HR tab and select New Employee/Contractor from the drop-down menu. You can also click the HR tab then click New Employee/Contractor ...
Perform a Mobile Inspection (Legacy)
⚠ Support Ended for Otuvy QM Mobile App The original Otuvy QM mobile app has been replaced by Otuvy QM v2. This article is preserved for self-service reference only. New bug reports will not be accepted and no further development will occur for the ...
Create a Mobile Work Order (Legacy)
⚠ Support Ended for Otuvy QM Mobile App The original Otuvy QM mobile app has been replaced by Otuvy QM v2. This article is preserved for self-service reference only. New bug reports will not be accepted and no further development will occur for the ...
Work Order Mobile App Settings (Legacy)
⚠ Support Ended for Otuvy QM Mobile App The original Otuvy QM mobile app has been replaced by Otuvy QM v2. This article is preserved for self-service reference only. New bug reports will not be accepted and no further development will occur for the ...
Custom Question Templates Overview
Video Transcript Custom Questions can be used in many parts of the software. Inspections, work orders, and surveys just to start. In this video, we’ll briefly discuss how to set up custom questions. To start, we’ll go to the Admin tab and click ...
Recent Articles
Service Provider Configuration
What Is Service Provider Configuration? Service Provider Configuration is the Admin page in Otuvy QM. It is the central hub for configuring your account at a system-wide level. You get there by clicking the Admin tab in the main navigation. ...
Alphanumeric Sorting Conventions in Otuvy QM
Overview Otuvy QM sorts names alphabetically (alphanumerically) throughout the system. This applies to service location names, sublocation names, section names, service names, area names, and other named records. Understanding how this sorting works ...
Completing Saved Inspections on the Otuvy QM v2 Mobile App
Notice: The legacy Otuvy QM app has been removed from the App Store and Google Play Store and is no longer available to download. Otuvy QM v2 will be renamed to Otuvy QM in the near future. If you already have the Otuvy QM v2 mobile app installed, ...
Navigating the Otuvy QM v2 Mobile App
Notice: The legacy Otuvy QM app has been removed from the App Store and Google Play Store and is no longer available to download. Otuvy QM v2 will be renamed to Otuvy QM in the near future. If you already have the Otuvy QM v2 mobile app installed, ...
Creating Work Orders in the Otuvy QM v2 Mobile App
Notice: The legacy Otuvy QM app has been removed from the App Store and Google Play Store and is no longer available to download. Otuvy QM v2 will be renamed to Otuvy QM in the near future. If you already have the Otuvy QM v2 mobile app installed, ...