Otuvy | Home

Active Outage

We are aware of a full outage affecting login access on both our web app and mobile app. Our team is actively investigating and working to resolve the issue. We will post updates here as we make progress.

If you are already logged into the mobile app, please refrain from sending work orders at this time, as they may get lost due to the connection issue. Inspections should still be able to function in offline mode and will upload automatically once the connection is reestablished.

We apologize for the disruption and appreciate your patience.

We will post an update around 10 pm mountain time on our status site. Please navigate there to subscribe at http://cleantelligent.info for updates.

7/14/2026

    Need a Hand? AI Caden’s Here to Help!

    Got questions? AI Caden is ready to guide you through anything you need — fast, friendly, and available 24/7.

    Chat with AI Caden now


      Contact Customer Relations

      Need assistance on either Otuvy QM or Otuvy Frontline? We're here for you.

      Phone
      801-874-3443
      Online
      Email

      Otuvy Office Hours

      Monday - Friday
      8:00am - 5:00pm Mountain Time

      Notice: Otuvy is closed during the following holidays:
      New Year's Day
      Thursday Jan 1, 2026
      Memorial Day
      Monday, May 26, 2025
      US Independence Day
      Friday, July 4, 2025
      Labor Day
      Monday, September 1, 2025
      Thanksgiving Day
      Thursday, November 27, 2025
      Christmas
      Wednesday and Thursday December 24-25, 2025

        Upcoming Maintenance

        Dashboard Maintenance

        Start Time: December 15th at 7 PM Mountain Time
        End Time: December 16th at 7 AM Mountain Time

        Business Intelligence Dashboards will be undergoing scheduled maintenance Friday, December 15th starting at 7:00 PM Mountain Time and will be unavailable until Saturday, December 16th. The rest of CleanTelligent Software will be unaffected by the maintenance and users will still be able to log in, perform inspections, manage work orders, run reports, and manage their accounts as usual.

        We expect the maintenance to be completed around 7:00 AM Mountain Time on Saturday, December 16th.

          Send us Feedback

          Send us feedback about any Otuvy product, connect with the community, upvote and track the progress of popular feature requests, and review our changelog all from our new canny portal at https://otuvy.canny.io 
            • Popular Articles

            • Create an Employee/Contractor Record

              Video Transcript Welcome! In this video, I’ll show you how to add a new employee to the system. First, hover over the HR tab and select New Employee/Contractor from the drop-down menu. You can also click the HR tab then click New Employee/Contractor ...
            • Perform a Mobile Inspection (Legacy)

              ⚠ Support Ended for Otuvy QM Mobile App The original Otuvy QM mobile app has been replaced by Otuvy QM v2. This article is preserved for self-service reference only. New bug reports will not be accepted and no further development will occur for the ...
            • Create a Mobile Work Order (Legacy)

              ⚠ Support Ended for Otuvy QM Mobile App The original Otuvy QM mobile app has been replaced by Otuvy QM v2. This article is preserved for self-service reference only. New bug reports will not be accepted and no further development will occur for the ...
            • Work Order Mobile App Settings (Legacy)

              ⚠ Support Ended for Otuvy QM Mobile App The original Otuvy QM mobile app has been replaced by Otuvy QM v2. This article is preserved for self-service reference only. New bug reports will not be accepted and no further development will occur for the ...
            • Custom Question Templates Overview

              Video Transcript Custom Questions can be used in many parts of the software. Inspections, work orders, and surveys just to start. In this video, we’ll briefly discuss how to set up custom questions. To start, we’ll go to the Admin tab and click ...
            • Recent Articles

            • Service Provider Configuration

              What Is Service Provider Configuration? Service Provider Configuration is the Admin page in Otuvy QM. It is the central hub for configuring your account at a system-wide level. You get there by clicking the Admin tab in the main navigation. ...
            • Alphanumeric Sorting Conventions in Otuvy QM

              Overview Otuvy QM sorts names alphabetically (alphanumerically) throughout the system. This applies to service location names, sublocation names, section names, service names, area names, and other named records. Understanding how this sorting works ...
            • Completing Saved Inspections on the Otuvy QM v2 Mobile App

              Notice: The legacy Otuvy QM app has been removed from the App Store and Google Play Store and is no longer available to download. Otuvy QM v2 will be renamed to Otuvy QM in the near future. If you already have the Otuvy QM v2 mobile app installed, ...
            • Navigating the Otuvy QM v2 Mobile App

              Notice: The legacy Otuvy QM app has been removed from the App Store and Google Play Store and is no longer available to download. Otuvy QM v2 will be renamed to Otuvy QM in the near future. If you already have the Otuvy QM v2 mobile app installed, ...
            • Creating Work Orders in the Otuvy QM v2 Mobile App

              Notice: The legacy Otuvy QM app has been removed from the App Store and Google Play Store and is no longer available to download. Otuvy QM v2 will be renamed to Otuvy QM in the near future. If you already have the Otuvy QM v2 mobile app installed, ...