Otuvy Feedback

Otuvy Feedback

Share Your Thoughts and Get Help with Otuvy Products

At Otuvy, we truly value your input and are always looking for ways to make our products better for you. Whether you’re using Otuvy QM or Otuvy Frontline, we want to hear from you! Here’s how you can share your feedback and request help when you need it.

How to Share Your Feedback

Got ideas, suggestions, or thoughts about Otuvy QM or Otuvy Frontline? Awesome! Here’s the easiest way to let us know:

  1. Visit Our Feedback Portal: Head over to our Canny feedback site.
  2. Submit Your Feedback: You can post new ideas, vote on existing suggestions, and chat with our team and other users about them.
  3. Stay Updated: Follow the progress of your suggestions as we review and implement them.

Your feedback helps us prioritize the features and improvements that matter most to you.

Need Help? We’re Here for You!

If you run into issues, need some help with admin tasks, or want training, we’re ready to assist. Here’s how to get in touch:

Email Support

Shoot us an email at support@otuvy.com with the following details:

  • Subject: A quick description of your issue or request
  • Body: Detailed info, including any screenshots or error messages
  • Product: Let us know if it’s about Otuvy QM or Otuvy Frontline

Create a Support Ticket

For a more structured way to get help, you can create a support ticket:

  1. Visit the Support Portal: Go to our support ticket page.
  2. Fill in the Details: Give us all the info we need to understand and solve your issue quickly.
  3. Submit the Ticket: Our support team will get back to you ASAP.

When to Use Each Method

  • Feedback Portal (Canny): Use this for suggestions, new features, and general feedback.
  • Email/Support Ticket: Use these for urgent issues like bugs, admin help, or training requests.

We’re Here to Listen!

Your thoughts and needs are super important to us. Whether you’re sharing feedback or need a hand with something, we’re here to help. Thanks for being an amazing part of the Otuvy community!

If you have any questions or need further assistance, don’t hesitate to reach out to our product support team at support@otuvy.com or give us a call at 801-874-3443 Monday - Friday 8 AM to 5 PM Mountain Time.


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