To create notifications to be sent to a mobile device via text, you will need to know your cell phone service’s mobile domain for email. Once you know the domain, simply set up the email notifications but mark the SMS option. The email address will be the user’s phone number plus the mobile domain (for example, 8015551234@tmomail.com).
This will send a notification as per normal but it will be formatted for mobile devices and will be sent to the phone number instead of the email.
Note: This article applies to the Otuvy QM v2 mobile app (the supported app). During the transition period, the legacy app will continue to appear on devices as Otuvy QM until it is removed from the app stores and shut off. The push notification ...
Video Transcript For this video, we’ll show you how to create an Email Notification Template that can be assigned to multiple people, ensuring that everyone is equally informed. Start by clicking the Admin tab to get to the Service Provider ...
Video Transcript In this video, we will be sending a message from the client side of the CleanTelligent app. First, log into the CleanTelligent mobile app. To create a new message, click the Plus sign. From the drop-down, select the relevant ...
Video Transcript Message Types are used to categorize work orders at creation. When you create a work order, you can assign one or more message types to it so that specific people can be notified of the different types of work orders. First, you need ...
What is SP Info? SP Info is short for Service Provider Information. This is where your cleaning company's main phone number and address are stored as well as several system-wide settings can be found for Otuvy QM. Where do you find SP Info? You can ...